Support is one of our top priorities. We aim to achieve quick response times and to have any issues solved promply. With various methods of contacting us, you can be sure that you will always get support as quickly as possible. Below is a full list of the support that is included when you purchase Reservo.
Latest Forum Posts
Hi. I purchased reservo a few days ago and am having a few issues
1. reservo theme image does not change on refresh
2. When changing payment amounts fro premium account. It shows original reservo sample amount as well a the amount I changed it to
3. Image counter not working.
4. Browse category link not working. ...more
Maybe I'm doing something wrong, but when I create a new album with password, the password isn't set up. I have to edit the album again and retype the password.
Is-it possible to initialize password at album creation?
I use chrome browser.
Thank you very much for you answer! ...more
Hello. There were problems with translations, that I do not try to solve the problem myself. I really hope for your help.
Site Configuration -> Translations -> manage translations (new language ??????????) ->
Original English Text: extend account
Translated Text: (auto) ??????? ?????
Whenever adding a download page it does not show up as it should. When pressing the download button the image prompts to download instead of showing the page. The page is however shown when pressing the "back" button in the browser.
Any help here? I'm a paying customer with 1 year promised support. ...more
When pressing "JPG Original" I'm thrown back into albums without being able to download. Downloading resized images works fine. ...more
How can I customize the landing page?
I'm asking because I have already done it but no changes are showing. Iv'e even changed the images in the landing folder but they are not updating on the live page.
Iv'e made several changes to the text descriptions in templates/index.html that are not showing either.
And yes, I've created a new theme and am changing the files in the new theme folder and the theme is activated. ...more
I have just freshly installed Reservo and are already bumping into problems that should be easy to solve.
1. How do you create albums?
2. No categories are shown in the category list, not the premade or the ones I create myself. Not for guests or registered users.
3. Images uploaded are not shown to guests on homepage even if set to public (guests can however see images in categories if they know the direct link)
Am I missing some settings o ...more
For the amazon server use, need paid plugin? Because i see amazon server setup the admin/server_manage...
But this not working, nothing upload the amazon server, i check the testign, this ok... ...more
I have a desktop application created in C# that allows users to capture their screen and save images, gifs, etc. I would love to be able to connect this directly to my reservo image site to be able to upload from a desktop application.
I could send the files via FTP to a folder in the reservo root, but these don't show up on the regular gallery. This also wouldn't have a way to send login credentials to upload the image to a specific account, so it would just go ...more
I can add all the other cron jobs but this one "*/5 * * * * php /path/to/your/yetishare/admin/tasks/process_file_queue.cron.php >> /dev/null 2>&1" it gives me this error errors in crontab file, can't install. Any help please thanks ...more